EPS Water chooses Novacura Flow to revolutionise processes, empower employees and leverage mobile working.

EPS wanted a process improvement tool that was easy to use, reliable and mobile-friendly. Vanilla Solutions helped them get started with Novacura Flow and they never looked back.

EPS Water is an innovative provider of products and services to the water, wastewater and clean technology sectors. The firm serves municipal, industrial, commercial, agricultural and domestic clients, and currently exports in more than 25 countries worldwide.

The challenge
EPS use IFS Applications to manage their project-driven business. They’d previously invested in a process improvement tool for IFS, but were finding it too inflexible. So they went back to the market to look for a technology platform that could deliver in three key areas: process improvement, mobility and reliability.
Improving processes was seen as an urgent priority. The EPS team needed to drastically reduce the number of manual processes and also get the flexibility to develop their own processes, without being restricted to pre-canned vendor solutions.
The second goal was mobility. EPS wanted to develop mobile applications and then roll them out across handheld devices quickly and cheaply.
Finally, EPS’ current system for managing work orders had proven unreliable and lacked critical offline capabilities. So they needed a solution that would also let them work offline.

The solution
Having seen Novacura Flow at an IFS user group event, EPS contacted Vanilla Solutions, Novacura’s UK Partner and reseller, to discuss their requirements. Vanilla provided EPS with a fully functioning trial edition so they could evaluate it against their own requirements.
EPS quickly realised that Novacura Flow did everything they needed. Before long, the internal team were creating powerful applications around the way the business wanted to work. The one-flow architecture, regardless of user interface, meant applications were easily published to both desktop and mobile users. Using a mobile device, Flow seamlessly integrated with device cameras, maps, scanners or GPS coordinates to create mobile workflows. It also supported offline working whenever needed.

The result
Using Flow has unlocked endless possibilities for EPS. Having already automated many business processes, they’re now implementing 25 touchscreen interfaces, giving their less tech-fluent team members a simple, intuitive way to interact with their ERP system. “Giving our people an easy-to-use interface with the latest technology is essential,” says Gareth Reynolds, IT Systems Manager. “They are our business and we can’t evolve without them.”

Although EPS are completely independent in their use of Flow, the relationship with Vanilla continues, with both sides sharing information and best practices for using the software. “EPS care about giving their people the right tools for the job,” says Jason Belcher of Vanilla. “Their ideas and expectations are realistic, which is great, but we’ve been able to show them how they can go a few steps further than they thought.”

“Working with Vanilla Solutions has been a pleasure,” says Gareth. “They stand by their values of simplicity, quality and customer focus. With Flow, they’ve helped us create something quite remarkable, with a really simple user interface.”
Now Gareth and his team are in the process of rolling Flow out across as many operations as possible, to take their systems and processes to the next level.

About EPS
EPS was founded in rural Ireland in 1968 to support local agriculture with a focus on water abstraction and pumping, and later diversified to become an important partner to the Irish water sector. Today, it is a specialist infrastructure support services company that provides design-and-build solutions and mission-critical mechanical products. The firm operates across the Republic of Ireland, UK, Middle East and West Africa.

For more information on how NovaCura Flow could benefit your business, please contact Sultan.amin@vanillasolutions.com

Vanilla Go Glamping

Last weekend we all headed out with our families to Bedale in Yorkshire for the annual Vanilla Summer Party, glamping at the Camp Hill Estate.

Incredibly for the UK, we had perfect weather all weekend! We arrived on location for a buffet lunch and then proceeded straight into activities. Separated into 3 teams we participated in some family friendly fun such as the Quadbike Olympics (which found Andy Bell and Holly Lewin in their element), Foot Golf and exploring The Woodland Kingdom. As we tend to work on-site with our customers across the UK, Europe and the Middle East, we rarely get to meet up to enjoy some down time together, so it was the perfect opportunity to do so with our loved-ones in tow.

After the formal activities, we got to see where we would be sleeping – luxury bell tents, furnished with Moroccan rugs, fairy lights and a fair share of creepy crawlies. We had a central lodge to relax and unwind in and this is where we found the Vanilla goodie bags that included camping essentials and our very own Vanilla hoodies. These proved essential in the early hours when temperatures dropped significantly!

Our children all became firm friends, racing around the estate and enjoying the bouncy castle and the sunshine. Sultan Amin, our Head of Business Development, was a clear favourite with the kids, having organised a rounder’s tournament in the afternoon. In the evening, we all sat down for a hog roast and a few drinks, toasted marshmallows and celebrated the engagement of one of our consultants, Maria Nikolaidou and her fiancé Rory. Congratulations again to you both!

Settling in for the evening, we enjoyed good food, good drinks and good company. The children didn’t slow down but we made a fair few attempts to settle them with ‘story time’ in the lodge. The next morning was a little hazy due to Janine’s rhubarb gin and a series of questionable drinking games organised by Paul Darwin, but we were treated to a lovely full English on the BBQ and a cup of Yorkshire tea before heading home.

Thank you to everyone that attended the day, and to your families who helped to make some treasured memories.
A huge thank you to Rachel our HR Manager and Jason Belcher, Director for organising the whole thing and remembering to think about the little touches, such as the enamel mugs, frisbees & Vanilla-engraved torches, that proved invaluable at 1 am!


We are already looking forward to Summer 2018!!

Vanilla’s ‘geeks’ get down and dirty for a good cause!

A couple of weeks ago our very brave team took part in Tough Mudder and it certainly lived up to the name; very tough and very muddy.

Our wonderful colleague, developer Brandon Ellis-Cairns, took it on himself to ensure we all did something important and meaningful this year, something out of our comfort zone to raise some funds for a very worthy cause.

Brandon selected Help for Heroes. They support ex-service men and women with injuries and illnesses sustained while serving in the British Armed Forces. No matter when someone has served, they give them the support they need to lead active, independent and fulfilling lives. They provide support to the whole family to help them all cope with the challenges they face.

Motivated by Brandon (A.K.A Batman), our toughest consultants, developers and directors accepted the challenge of Tough Mudder. They all worked hard for months to train for the event, which was a gruelling and intensely muddy experience where they fell hard but laughed harder.

We’re delighted to announce that our team, with your help, raised £2286.38 for Help for Heroes and Vanilla have now doubled the donation, reaching a final donation of £4,572.76 for a very worthy cause!

We must thank the toughest members of Vanilla: Jason, Andy, Rachel, Brandon, Andrew, Paul T, Paul D, Mike, James and Kieran for putting the rest of us to shame!

Well done team!!

To find out more about Help for Heroes and how you can support them, please follow the link: http://www.helpforheroes.org.uk/